Performance coaching is when a trained professional partner with an employee to help maximize individual performance relevant to the goals of an organization. Performance coaching can be targeted at: (1) role performance; (2) extra-role performance.
Role performance coaching is focused on improving employee performance in terms of specific tasks, work quantity, and quality, as well as role-related expectations.
Extra-role performance coaching is focused on improving employee performance that goes beyond formally prescribed work goals, such as taking extra tasks, showing initiative, or supporting newcomers to a job.